Our Commitment to Accessibility
Sigma Essentials is committed to providing an inclusive and accessible digital experience for all customers, regardless of ability or technology used to access our website. We believe accessibility is essential to delivering exceptional service to our diverse customer base.
Accessibility Standards
We adhere to established accessibility guidelines to ensure our website is usable by everyone:
WCAG Compliance: Our website follows the Web Content Accessibility Guidelines (WCAG) version 2.1, targeting Level A and AA compliance standards.
Standards Coverage: These guidelines address accessibility for users who rely on:
- Screen readers and assistive technologies
- Keyboard navigation
- Voice recognition software
- Alternative input devices
- Visual, auditory, or cognitive accommodations
Our Accessibility Efforts
Team Training: We provide ongoing education and training for employees and partners involved in content publishing and website development to ensure accessibility best practices are implemented.
Regular Auditing: We conduct periodic accessibility audits to identify and address potential barriers to access.
Third-Party Integration: We work with third-party service providers to ensure their enhancements maintain our accessibility standards.
Continuous Improvement: We regularly update our website features and content with accessibility considerations as a priority.
Feedback and Support
Your Experience Matters: We encourage all visitors to share feedback about their website experience, particularly any accessibility challenges encountered.
Reporting Issues: If you experience accessibility barriers or have suggestions for improvement, please contact us immediately.
Contact Information:
Email: Support@sigmaessentialsusa.com
Subject Line: “ACCESSIBILITY”
Response Time: We will promptly review your request and forward it to our webmaster for immediate attention.
Ongoing Commitment
While we strive to maintain the highest accessibility standards, we recognize that website updates may occasionally create unintended accessibility impacts. We are committed to:
- Promptly addressing reported accessibility issues
- Continuously improving our accessibility practices
- Staying current with evolving accessibility standards
- Listening to user feedback and implementing improvements
Alternative Access
If you encounter persistent accessibility barriers, please contact our customer service team directly at Support@sigmaessentialsusa.com, and we will provide alternative methods to access our products and services.
Effective Date: December 15, 2024